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Configuring Case locking

Configuring Flow Action post-processing

Configuring and automating Cases

  • Challenge

    Configuring and automating Cases

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Control the workflow based on business context

Creating a child case

Creating a new service request

Sending emails during Case processing

Escalating late work

Skipping a process based on business context

Running Pega Customer Decision Hub setup wizard

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