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Case Management Foundation
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Mission
Case Management Foundation
15 Modules
15 Challenges
8 hrs 35 mins
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Begin your journey to learn about Pega’s Case Management capability.
Introduction to Pega Platform
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Mission
Introduction to Pega Platform
15 Modules
7 hrs 45 mins
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Gain a high-level overview of Pega Platform™ and how you can use Pega's low-code technology to build an application that captures data and initiates...
Low-Code App Builder
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Mission
Low-Code App Builder
11 Modules
9 Challenges
11 hrs 5 mins
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An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Note: The example applications...
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
19 Modules
20 Challenges
1 day 15 mins
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Continue learning about low-code application development using Pega Platform™.
Note: The example applications and challenge environments in this mission...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
3 Modules
2 Challenges
1 hr 40 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Adding optional Actions to a workflow
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Challenge
Adding optional Actions to a workflow
1 Task
5 mins
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InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Approving work
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Challenge
Approving work
1 Task
5 mins
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Note: The framework of this challenge uses the view-based Constellation architecture of Pega Platform. To practice this challenge on the traditional UI...
Collaborating in Spaces and Pulse
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Challenge
Collaborating in Spaces and Pulse
3 Tasks
10 mins
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Enforcing Service-Level Agreements
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Challenge
Enforcing Service-Level Agreements
1 Task
10 mins
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Note: The framework of this challenge uses the view-based Constellation architecture of Pega Platform. To practice this challenge on the traditional UI...
Pausing and resuming case processing
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Challenge
Pausing and resuming case processing
1 Task
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service stage, the customer...